After Sales

Package Service

The packing supplier of Ruilin can design and produce the package with your specific requirement and budget. You can focus on your main business, not be distracted by such detailed things. More information please advise your sales representative.

Delivery Service

Due to the good relationship with the delivery companies, such as DHL, Fedex, UPS, TNT, etc., Ruilin can give you the most budget delivery service for you. More information please advise your sales representative.

Claims

Normal Claims

If you get the claims from the customer, please send the claimed product back to factory. The QC team will inspect the products at factory. If it’s the problems of factory, Ruilin will give you the new product or compensation and pay the delivery cost.

Claims on Quantity
If you meet the claims on quantity (normally greater than 30% of the whole batch), Ruilin will recall the whole batch of products and inspect the claimed products at factory. If it’s the problems of factory, Ruilin will give you the new product or compensation and pay the delivery cost.